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Frequently Asked Questions
Can I earn Frequent Traveller miles with my Europcar rental?
Can I receive Frequent Traveller miles or points on Previous Rentals?
Can Privilege credits be converted?
How are the different Privilege status levels reached?
How can I check my Privilege credits?
How can I enrol in the Europcar Privilege Programme?
How do I earn Privilege credits?
How do I get my Privilege card?
How will I get upgraded / downgraded from a level to another?
I have an old Europcar card, how should I proceed?
Is the Europcar Privilege Program free of charge?
What are Privilege credits?
What are the benefits for Privilege members?
What if my Privilege Card is lost, damaged or stolen?
What is the Privilege Master Rental agreement service?
What is the Europcar Privilege Loyalty Program?
Where can I get all information regarding the Privilege Program?
Where can I send a query if I'm missing Privilege credits?
Which Europcar locations participate in the Privilege Program?
Which rentals are eligible Privilege rentals?
How do Privilege credits work?
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