Home FAQ During Rental What do I need to do in the event of loss of keys ?

What do I need to do in the event of loss of keys ?

In the event of loss of vehicle keys, you will need to contact the Europcar location where you picked up the car.  It could take between 24 and 48 hours for you to receive the new keys.

Additional service charges will apply, as the loss of keys is not covered by our insurance and protections.

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